Frequently Asked Questions

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What is your return policy?

THE PETE STORE accepts returns on *most items within 30 days from receiving your order. You may refer to our Return policy for additional information.

*Items do NOT include accessories *Apparel cannot be worn or damaged

Where do you ship from?

The Pete Store​ ships from our location in Duncan, South Carolina to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

For more information please review our Shipping Policy

Why is my order taking longer to process than normal?

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.